I spent two decades in operations, including over a decade in Tokyo helping companies untangle messy processes, spot new cost-saving opportunities, and cut out repetitive work.
These days, I split my time between building software through pococo and helping teams figure out what AI can actually do for them. There is plenty of noise around AI right now, but at its best, it is simply a tool to remove everyday friction and help a business run more efficiently.
I build and test these systems hands-on, working across models like Claude, Gemini, and open-source frameworks. That technical perspective keeps things grounded: we look at what your team already does well, find where work gets stuck, and introduce practical tools that give people their time back. My goal is always to leave your team confident and self-sufficient, effectively working myself out of a job.